Shipping policy
Last updated: May 2026
Processing Time
All orders are processed within 1–3 business days after payment is confirmed. Orders placed on weekends or public holidays will be processed on the next business day.
Shipping Times
Estimated delivery times once your order has been shipped:
- Standard Shipping: 7–30 business days
Delivery times vary depending on your location and customs processing in your country. These are estimates, not guarantees — most orders arrive well within this window.
Tracking
Every order comes with a tracking number. You'll receive it via email once your order has been shipped. Please allow 2–5 days for tracking information to update after dispatch.
Shipping Costs
Shipping costs are calculated at checkout based on your order and destination.
Customs & Import Duties
Yuni ships internationally from overseas. Depending on your country's regulations, your order may be subject to import duties, taxes, or customs fees upon arrival. These charges are the responsibility of the customer and are not included in the product price or shipping cost.
Lost or Delayed Packages
If your order has not arrived within 35 business days of shipment, please contact us at support@yuniarchive.com and we will investigate with the carrier. We are not responsible for delays caused by customs, postal services, or events beyond our control, but we will do our best to resolve the situation.
Incorrect Address
Please double-check your shipping address before placing your order. Yuni is not responsible for orders shipped to incorrect or incomplete addresses provided by the customer. Reshipping fees may apply.
Contact Us
For any shipping-related questions, reach out to us at support@yuniarchive.com and we'll get back to you within 24–48 hours.